Terms & Conditions

Last Updated: 31 October 2026

Welcome to Storelix. These Terms & Conditions explain the rules and guidelines for accessing and using our website, browsing our products and placing orders.

By visiting or using https://www.storelix.com, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.

We encourage you to read these terms carefully before making a purchase.

1. About Storelix

Storelix is an online shopping destination offering products across various categories, including fashion, jewellery, wellness, home décor, kitchen and dining, gifts, personalised products, spiritual products and other lifestyle essentials.

Our aim is to provide customers with a convenient online shopping experience and access to a diverse range of products.

2. Acceptance of Terms

By accessing, browsing or purchasing from Storelix, you acknowledge that you have read, understood and accepted these Terms & Conditions, along with our applicable Privacy Policy, Shipping Policy, Return Policy, Refund Policy and Cancellation Policy.

These terms apply to all visitors, customers and users of the website.

3. Eligibility to Use the Website

By using Storelix, you confirm that:

You are legally capable of entering into a binding agreement.
The information you provide is accurate and complete.
You will use the website only for lawful purposes.
You will not use the website in any way that may harm Storelix, its customers or its services.

If you are using the website on behalf of another person or organisation, you confirm that you are authorised to do so.

4. Product Information and Availability

We make reasonable efforts to display accurate product descriptions, images, specifications and other relevant information.

However, certain differences may occur due to screen settings, lighting conditions, photography or variations in product batches.

Product images are provided for representation and reference.
Actual colours, appearance, dimensions or packaging may vary slightly.
Product descriptions and specifications are subject to change.
Product availability may change without prior notice.

We reserve the right to correct errors, update product information or discontinue products whenever necessary.

5. Pricing and Taxes

All product prices displayed on Storelix are subject to change without prior notice.

We make reasonable efforts to ensure that prices and other charges are displayed accurately. However, errors may occasionally occur.

If a pricing or listing error is identified, Storelix reserves the right to correct the information and take appropriate action regarding affected orders, in accordance with applicable law.

Any applicable taxes, shipping charges or additional fees will be communicated during the checkout process, wherever applicable.

6. Orders and Order Acceptance

When you place an order on Storelix, you are submitting a request to purchase the selected products.

After receiving your order, we may send an order confirmation through the contact details provided by you.

Please note that an order confirmation does not necessarily mean that the order has been finally accepted or dispatched.

Storelix reserves the right to review, decline or cancel an order in circumstances such as:

Product unavailability.
Incorrect pricing or listing information.
Incomplete or inaccurate customer details.
Suspected fraudulent or unauthorised transactions.
Other legitimate operational or legal reasons.

If an order is cancelled after payment has been received, any eligible refund will be processed in accordance with our Refund Policy and applicable law.

7. Payments

Customers must complete payments using the payment methods made available during checkout.

You agree to provide accurate billing and payment information while placing an order.

Storelix does not encourage customers to share sensitive payment information, passwords, OTPs or banking credentials with anyone.

Payment processing may involve authorised third-party payment service providers. Their applicable terms and security practices may also apply to your transaction.

8. Shipping and Delivery

We aim to process and deliver orders within the estimated timelines communicated during the shopping or checkout process.

Delivery timelines may vary depending on product availability, delivery location, courier operations, weather conditions and other circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate shipping details.

For more information about delivery timelines, shipping charges and related conditions, please refer to our Shipping Policy.

9. Cancellation, Returns and Refunds

We understand that customers may sometimes need to cancel an order or request a return or refund.

Such requests will be handled according to the applicable Storelix policies:

Cancellation Policy: Explains the conditions and process for requesting order cancellation.
Return Policy: Explains product eligibility, return conditions and the return process.
Refund Policy: Explains refund eligibility and the applicable refund process.

Customers are encouraged to review these policies before placing an order.

Nothing in these Terms & Conditions is intended to limit any rights available to customers under applicable consumer protection laws.

10. User Accounts and Account Security

Certain features of Storelix may require you to create an account.

You are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account.

You agree to:

Provide accurate and updated account information.
Keep your password and login details secure.
Notify us if you suspect unauthorised access to your account.
Avoid sharing your account credentials with unauthorised individuals.

Storelix reserves the right to restrict or suspend accounts involved in misuse, suspicious activities or violations of these terms, subject to applicable law.

11. User Conduct

While using Storelix, you agree not to:

Use the website for unlawful or fraudulent activities.
Attempt to access restricted areas or interfere with website operations.
Upload or transmit harmful code, viruses or malicious content.
Copy, misuse or distribute website content without permission.
Provide misleading information or impersonate another person.
Engage in activities that may affect the security, performance or availability of the website.

Any misuse of the website may result in appropriate action.

12. Intellectual Property Rights

All website content, including text, graphics, logos, product descriptions, design elements, photographs, branding and other materials, is owned by Storelix or used with appropriate permission, unless otherwise stated.

You may browse and use the website for personal and non-commercial purposes.

You must not reproduce, distribute, modify, publish or commercially exploit any Storelix content without prior written permission from the respective rights holder.

13. Third-Party Services and Links

Storelix may contain links to third-party websites, services or platforms for additional information or convenience.

These external websites operate independently and may have their own terms, privacy policies and practices.

Storelix does not control third-party websites and is not responsible for their content, services, availability or policies.

We recommend reviewing the applicable terms and privacy policies before using any external service.

14. Privacy and Personal Information

We value the privacy of our customers and understand the importance of protecting personal information.

Information collected through Storelix may be used for order processing, customer support, communication, website operations and other legitimate business purposes, as described in our Privacy Policy.

For complete information about how personal data is collected, used and protected, please read our Privacy Policy.

15. Limitation of Liability

To the extent permitted by applicable law, Storelix shall not be responsible for indirect or consequential losses arising from the use of the website or temporary inability to access its services.

We make reasonable efforts to maintain accurate website information and reliable services, but we do not guarantee uninterrupted or error-free website operation.

Nothing in these terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

You agree to be responsible for losses, claims or expenses arising from your unlawful use of the website, violation of these Terms & Conditions or infringement of the rights of another person, to the extent permitted by applicable law.

17. Changes to These Terms

Storelix may update or revise these Terms & Conditions from time to time to reflect changes in business practices, website features, legal requirements or operational needs.

Any revised version will be published on this page with an updated date.

Your continued use of the website after changes are published will be subject to the revised terms, to the extent permitted by applicable law.

18. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with the use of Storelix or purchases made through the website shall be subject to the jurisdiction of the competent courts in India, subject to applicable law.

19. Contact Us

If you have any questions, concerns or requests regarding these Terms & Conditions, please contact us through our website.

Website: https://www.storelix.com

Contact Page: https://www.storelix.com/information/contact

We will make reasonable efforts to assist you with your queries.

Thank you for shopping with Storelix.

We appreciate your trust and look forward to serving you.

Storelix – Discover More. Love Every Find. 💜