Privacy Policy

At Storelix, accessible at https://www.storelix.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, create an account, place an order or communicate with us.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information

Full name
Email address
Mobile number
Billing and shipping address
Account login information
Other details you voluntarily provide to us

Order and Transaction Information

Products purchased
Order details and purchase history
Payment transaction references and payment status
Delivery and shipping information

Technical Information

IP address
Browser type and device information
Operating system
Website usage and browsing activity
Cookies and similar technologies

2. How We Use Your Information

We use the information collected for purposes including:

Processing and fulfilling your orders.
Arranging product delivery and shipment.
Managing your account and purchase history.
Providing customer support and responding to enquiries.
Sending order confirmations, shipping updates and important notifications.
Improving our website, products and shopping experience.
Preventing fraudulent transactions and unauthorised activities.
Sending promotional offers and updates where permitted and, where required, with your consent.
Complying with applicable legal and regulatory requirements.

3. Payment Security

Payments made through Storelix may be processed by third-party payment service providers.

Your payment information is handled according to the applicable security and privacy practices of the relevant payment provider. Storelix does not intend to collect or store your complete card or banking credentials unless specifically required through an authorised payment process.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Remember your shopping cart and preferences.
Improve website functionality.
Understand website traffic and usage.
Provide a better browsing experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

5. Sharing of Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

Payment gateway providers for payment processing.
Courier and logistics partners for order delivery.
Website hosting and technical service providers.
Customer support and communication service providers.
Government authorities or legal agencies when required by applicable law.

Such information is shared only to the extent reasonably necessary for the relevant purpose.

6. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure or loss.

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, meet legal obligations, resolve disputes and enforce our agreements.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Subject to applicable laws, you may have the right to:

Request access to your personal information.
Request correction or updating of inaccurate information.
Request deletion of personal information where applicable.
Withdraw consent where processing is based on consent.
Raise concerns or complaints about how your information is handled.

To exercise these rights, please contact us using the details provided below.

8. Third-Party Websites

Our website may contain links to third-party websites, payment services or external platforms.

Storelix is not responsible for the privacy practices, content or security of those external websites. We encourage you to review their respective privacy policies before sharing personal information.

9. Children's Privacy

Our website is not intended to independently collect personal information from children under the age of 18 without the legally required parental or guardian consent.

If you believe that a child's personal information has been provided to us without appropriate consent, please contact us so that we can review the matter.

10. Changes to This Privacy Policy

Storelix reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our business practices, website features or applicable laws.

Any updated version will be published on this page with a revised Last Updated date.

We encourage visitors to review this page periodically.

11. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Website: https://www.storelix.com
Email: info@storelix.com
Business Address: 23A, Lane #4, Om Nagar, Mohan Nagar, Ghaziabad (U.P) 201007

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Last Updated: 31 October 2026