At Storelix, we are committed to delivering your orders safely, quickly, and reliably. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders across India, ensuring a smooth and hassle-free shopping experience.
1. Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is processed, you will receive a shipping confirmation email or SMS with tracking details.
2. Shipping Methods
Storelix uses trusted courier partners to deliver products nationwide. The shipping methods include:
- Standard Shipping: Reliable delivery within the estimated time.
- Express Shipping: Faster delivery at an additional cost (where available).
- Marketplace Orders: Orders placed via Amazon, Flipkart, or Meesho will follow the respective platform’s shipping policies.
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
3. Delivery Time
- Standard delivery typically takes 3–7 business days depending on your location.
- Remote or rural locations may experience slightly longer delivery times.
- Delivery timelines are estimated and may vary due to unforeseen circumstances like weather conditions, public holidays, or courier delays.
4. Order Tracking
- Every order comes with a tracking number once shipped.
- You can track your order using the courier’s website or the tracking link provided in your confirmation email or SMS.
5. Shipping Restrictions
- Currently, Storelix ships products within India only.
- Certain items may have shipping restrictions due to size, weight, or legal regulations. Such restrictions will be communicated during checkout.
6. Delivery Issues
If you face any of the following issues:
- Delayed delivery
- Damaged or missing items
- Incorrect product received
Please contact Storelix customer support immediately. Our team will assist you in tracking your order, initiating replacements, or resolving issues as per our Return & Refund Policy.
7. Packaging
- Storelix ensures that all products are carefully packed to prevent damage during transit.
- Fragile and breakable items are packed with extra protection to ensure they reach you safely.
8. Contact Us
For any shipping or delivery-related queries, reach out to Storelix customer support via the contact details provided on our website. We are dedicated to providing prompt assistance and resolving any issues quickly.
Email: info@storelix.com
Effective Date: 6 March 2026
At Storelix, we strive to provide fast, safe, and reliable delivery, making your online shopping experience as smooth and enjoyable as possible.